Refund policy

Returns & Exchanges

Made Once, Just for You

Returns only accepted for items damaged during transit. Contact us within 7 days of delivery with photos and order details.

Review Process

Our team reviews all return requests carefully. If the return is approved, we will provide a replacement (if available) or store credit.

One-of-a-Kind Nature

No style or color exchanges due to the unique nature of each piece. Custom orders, final-sale pieces, and gift cards are non-returnable.

📧 Contact us at ulahandmadejewelry@gmail.com for assistance with lost, delayed, or damaged packages.
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